Privacy Policy


When you complete any contact forms on our website, we collect the information you give us such as your name, address, postcode telephone number and email address. When you browse our site, we also automatically receive your computer’s IP address in order to provide us with information tells us about your browser and operating system. Email marketing, with your permission, we may send you emails about our products and other updates. Additionally if you call us we will ask for information we require in order to give you the best quotation, typically this will be your full name, address, phone number, current provider, bill amount and internet usage


When you provide us with information to place an order, such as your date of birth, bank or debit / credit card information we imply that you consent to our collecting this information for the specific reason of placing your order and completing the transaction. These details are never shared with any 3rd parties without your implicit consent.
In the unlikely event we ask you for personal information for any other reason, for example email marketing, we will ask you for your expressed consent that you agree and give you the opportunity to say no. If you change your mind after giving your consent and would like to withdraw your consent for us to contact you by any method including telephone, email & post or to use or disclose your information at anytime by emailing us at
DISCLOSURE: We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our policy is to not collect payment information on our website.Any payment information required to create or upgrade an account will be entered directly onto your chosen ISP’s system and are not stored by us. Your chosen ISP have their own policies that cover the terms of use and privacy of this information.


Normally any third party provider, such as your chosen ISP will only collect & use your information in order to provide the services within your order according to their terms and conditions. You will receive these terms either electronically by email or through the post or both. Your chosen ISP may use a 3rd part payment processor which will have their own privacy policies, we recommend that you read their privacy policy so you understand how your information will be handled. In particular most ISP’s require continual authority should you wish to pay by debit or credit card, this means they can auto collect your bill via this method, usually monthly, if this is the case this will be covered in the terms and conditions they send you and we will advise of this on your telephone call.


If a link you click on our site navigates you directly to the ISP you choose, we are not responsible for the privacy on the new site and we recommend that you read their privacy policy.


To protect the information you give us, we take all reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


Our website utilizes cookies. Cookies are used to store information about your visit that we use to improve your user experience, and the overall experience of all of our websites visitors.


We will not provide our services to minors or anyone under the age of 18 or anyone that we know to be vulnerable.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact